Archive for the ‘Product’ Category

Highlighting Test Prep Classes on TeachStreet

November 17th, 2009 by Joseph

Have you had an issue finding the best test prep class in your neighborhood or even online? We’ve now made it easier for you by introducing our new TeachStreet Test Prep page. We highlight the best test prep classes in your area (both live and online), whether you’re looking for SAT prep, LSAT prep, or even PCATs — we have it here. You’re just one click away from the test prep class near you.

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We have several aspects of this page that is unique making it easier for students to navigate to their test prep class they’re looking for:

  1. We highlight the Top Test Prep Subjects: SAT, LSAT, GMAT, and GRE
  2. We highlight our Top Test Prep Providers with Featured Classes
    (i.e. Kaplan Test Prep and Admissions, Knewton, or ManhattanGMAT)
  3. You can sort through Test Prep courses closest to you

So when you’re thinking of taking a test prep courses to get into college, business school, medical school, or law school — come to TeachStreet Test Prep for all your test prep needs.


Improved Teacher Profiles Revealed

November 11th, 2009 by Joseph

We’re excited to unveil our upgraded profile for teachers! We’ve listened to the teacher feedback, and have revamped this page to be more clean and focused on what teachers care about most — getting more students. With this, you’ll notice the following changes live on our website today.

blognewprofileProfile Example: Bridget Benton

New Changes to Teacher Profiles!

  1. Cleaner Profile: We make it easier to scan teacher profiles and understand who they are.
  2. Prominent Listings: Quickly see the classes, events or workshops teachers offer.
  3. Better Visuals: Less clutter and more visually appealing, with bigger photos!
  4. Consolidation: Contact and reputation information are grouped together.
  5. Navigation: Tabbed navigation to highlight teacher offerings

We’re excited about these upgrades and we’re hoping you’re excited too. We know there may still be some kinks, so if you have any questions about the improvements on the profile page, feel free to visit our Profile Help Page or Known Issues Forum. We’re eager to hear your feedback!


TeachStreet now included in new Zillow Local WordPress plugin

September 14th, 2009 by Dave

Thanks to the folks at Zillow for being so inviting — a few weeks ago, they released the new Local Market Explorer Wordpress plug-in, making it really easy for real estate agents and other locally-focused bloggers to add hyperlocal information to their blogs with the click of a button (or, more precisely, with the installation and activation of this spiffy Local Market information plug-in).

To see how it can work, check out this realtor’s local class and real estate results — it includes home and market activity from Zillow, local K-12 school information from our friends at Education.com, the ‘walkability’ information from WalkScore, restaurant reviews from Yelp, and voila, now new local class information from TeachStreet!

So, if you have a Wordpress blog, we invite you to install this local plugin, and make hyperlocal information that much more convenient for you and your readers! And, if plugins are still a new concept for you, check out our local TeachStreet blogging and WordPress classes

Zillow Local Market Explorer example with TeachStreet Class Listings

p.s. We’re still wrestling with some PHP5 upgrade issues with our own blog, else we’d point you to a nicely formatted example here — those issues have nothing to do with Local Market Explorer, but rather with our budget-constrained Web Hosting Service!


Introducing TeachStreet Pro

September 10th, 2009 by Natala

It’s been a long and glorious summer up in the Pacific Northwest and the TeachStreet team has been taking full advantage of long days and warm nights… while at the same time working diligently on a little summer project that is officially launching today: TeachStreet Pro.

TeachStreet Pro is  a new suite of tools for TeachStreet subscribers. TeachStreet Pro makes it easier for teachers to connect with new students, collect payments online (without any teacher processing fees — that’s right no fees!) and grow their business.

Our CEO, Dave, has been so excited about this new offering that yesterday, in anticipation for today’s launch, he created the following video explaining the benefits of going Pro:


If you don’t have time for the video, here are the key new features we’re offering with TeachStreet Pro:

  • Free Credit Card Processing — that’s right, Pro Members get free online payments!
  • Customize your profile and class pages with your own personalized banner
  • New members-only marketing tools (Craigslist ad tool, tear-sheet flyers, and table-top signs)
  • Priority placement across TeachStreet site, search, and student e-mails

We’ve also made it super-easy to try out pro — with a 14-day trial you can sign-up without any hassle.

What are you waiting for? Go check it out now!

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Introducing TeachStreet Payments!

July 12th, 2009 by Natala

A couple of weeks ago we announced that we would be launching TeachStreet Payments in July… and today, at 9:34 our engineers pushed the button and we are now live with PayPal powered payments on TeachStreet.

TeachStreet Payments make it easy for Teachers to get paid by students — with minimal fees and hassle. Here’s how it works:

Teacher payments are assessed fees that have been designed to be fair and competitive with other alternatives on the market, while covering the costs related to processing payments and lead generation.

>> Learn more about Payments related fees.

We’re super excited about the launch of this new feature — and hope you are too! If you have any questions about payments, please do not hesitate to contact us.


Classes are now Listings & Sessions

July 12th, 2009 by Natala

When we launched the original format for classes on TeachStreet we had one goal: get awesome classes live on the site quickly and easily. Over the last year, we’ve learned a lot more about what makes a class awesome and the needs of Teachers and Schools to list their classes on the site. We also heard that the class editor that we had was “good” but not good enough.

So, with this release, I am excited to announce some BIG changes to how classes are listed on TeachStreet that we hope will improve your experience.  With the new Listings Editor you can:

  • List anything related to an area of expertise be it a class, event, workshop, private lesson or office hours. If you teach it, you can list it — for FREE.
  • Have a class with sessions in different locations, with different teachers, prices or dates.
  • Pause a listing when it is no longer available
  • Accept enrollments and payments for your listings

As part of this improved experience,  we changed the format for listings from “Classes” with a specific topic, location, teacher and price to Listings (subject related information) that can be associated with multiple sessions (location, date, teacher, price information). Our goal with the new “Listing & Sessions” concept is to provide you with a more flexible and extensible listing platform.

To help make the transition easy, we have already migrated all of our existing classes to the new Listings & Sessions format. We recommend that Teachers review these changes to confirm the updates to pricing information and listing format.

>> Manage your listings

To learn more about Listings and Sessions, visit the Listings Help Page.


Introducing… TeachStreet Call Tracker

July 12th, 2009 by julie

On behalf of the TeachStreet team, I’m so excited to introduce TeachStreet Call Tracker: a free call-forwarding and online voicemail service for all TeachStreet teachers and schools. The service provides each teacher with a business phone number and unique extension to enable improved call-management and student inquiry tracking.

To bring you Call Tracker, I’m thrilled that we’ve been able to partner with another fantastic local startup: Twilio, the industry leader for in-cloud voice communications. Naturally, we look to develop partnerships with best-of-breed companies. But when we’re able to find just that with a startup from our own local community, it’s an unbeatable opportunity!

So, what does Call Tracker do? Call Tracker enables teachers to track and manage phone calls from prospective students, and receive online voicemail recordings that are delivered to their email inbox and TeachStreet Message Center.

The Benefits to Teachers include:

  • Consolidated contact management: Manage student emails and phone calls in one place – your TeachStreet Message Center.
  • Privacy: Prospective students will be able to call you directly without requiring you to publish your personal phone number online.
  • Know Who’s Calling: When a student calls you, your Caller ID will display the TeachStreet phone number (1-206-381-0652), allowing you to recognize the call as a business-related student phone call.
  • Go Local or Get a Toll-Free 800# for Free: Although calls are sent to you directly, with Call Tracker you can choose to display a local number or a toll-free 1-800 number.

All teachers have been automatically upgraded to this service, and are already set to receive online voicemail and forwarded calls. We want to extend a BIG “thank you” to Shawn Stewart from 103.7 FM “The Mountain”, who provides the mellifluous Voice of TeachStreet!

To change your Call Tracker preferences, click on “My Settings” at the top of your TeachStreet page, and then on the “Phone Settings” tab. Our goal with Call Tracker is to help you better manage your business, and balance it with your life. We hope you’ll love this new feature!

Learn about how Call Tracker works or Check out some Frequently Asked Questions.

Contact us – we’re here to help and would love to hear your thoughts.

Julie Sandler - our TeachStreet Call Tracker!

Julie - our TeachStreet Call Tracker!

 


Updated Terms of Service & Privacy Policy

July 12th, 2009 by Natala

We have modified our Terms of Service and Privacy Policy with the release of Payments. The purpose of these changes are to add information on how payments are managed in our system, the reasons for which a refund will be processed and the responsibilities Teachers have once they accept payment.

Here is a summary of the changes:

  • Terms of Service, Section 2: We have defined “teacher” and “student” for purposes of the Terms of Service.
  • Terms of Service, Section 8: Identifies that student enrollments are pending until approved by the teacher, and that the teacher has 4 days to review and accept or reject an enrollment.
  • Terms of Service, Section 9: Once a teacher accepts payment, the teacher is responsible for making good on delivering the session to expectation.
  • Terms of Service, Section 9: If a teacher does not accept a student enrollment, the student will receive a full refund.
  • Terms of Service, Section 9:  We have added an obligation by you to provide accurate credit card information and to comply with PayPal’s applicable policies.
  • Privacy Policy, Collected Information: We updated this section to include instructions on how to delete your account and remove your information from TeachStreet. We have also noted that it may take search engines, such as Google, time to remove this information from their index and that removal from their index is out of our control.
  • Privacy Policy, Payments Transaction: We have added a section to clarify the type of information that we do not store related to transactions, and an obligation by you to provide accurate credit card information and to comply with PayPal’s applicable policies.
  • Privacy Policy, Refund Policy: We added a section that clarifies the conditions under which we will issue a refund, which is whenever a teacher rejects enrollment either through a rejection by the Teacher or by not responding to the request within 4 days.

If you have any questions, please contact us.

Links:
Terms of Service
Privacy Policy


How to add a video to a TeachStreet article

July 8th, 2009 by Jenn

Hey TeachStreeters,

Take a quick peek at this slide share for a simple ‘how-to’ on embedding videos to your TeachStreet articles. As we all know, videos are a fabulous way to share information and to show off your hot skills!!


Preview: TeachStreet Payments

June 29th, 2009 by Natala

Over the last few months, members of the TeachStreet team have spent a lot of time in the field meeting with teachers and searchers. We’ve traveled to New York, to California, to Denver and we also kicked off a series of “Tea Time” feedback sessions in Seattle.  We heard a lot about where we are doing well, where we can improve and what you need. One piece of consistent feedback stood out: add payments to class listings.

Well folks, I am excited to announce that in July we will do exactly that. And, because we know that payments might not be for everyone, we wanted to give you advance notice with all the details so that you can set your account preferences before we launch.

So, first up, here’s how it will work: Student enrolls,  teacher accepts, teacher gets paid.
Ok, so there are a few more details – but we promise that it’s basically that simple.

  • TeachStreet users will be able to “enroll” in available sessions from Teachers who have enabled payments. Users will click a “Sign-up” button and then be given the option to confirm their enrollment request and submit payment. If a Teacher doesn’t have payments enabled then students will still be able to contact them via the “Contact Me” button.
  • By default, all Teachers are opted-in to payments.
  • Payments will be powered securely by PayPal.
  • Teachers will have the option to accept or reject a student enrollment (within 3 business days).
  • If a Teacher rejects an enrollment, the payment will be refunded in full.
  • Teachers will have a management interface where they accept or decline enrollments and can review previous payments.

We’re starting with basic features to make it easy to sign-up for classes. We’ll continue to add features and management tools based upon your feedback.

So, now to fees.
We want to be upfront about our cost structure. We have tried to build out a pricing model that is fair, competitive with other alternatives in the market, and that will help both your business and our business grow.

  • All transactions (payments to Teachers) will have a 4.9% Processing Fee.
  • New customers (1st time payment to that teacher) carry an additional 2.5% New Customer Fee.
  • At launch, all disbursements (transfer of funds to a teacher) will happen immediately when a Teacher accepts an enrollment and will have a $0.99 Disbursement Fee. We plan to move to a monthly or on-demand disbursement process at a later date. There are no fees to Disburse Payment!
  • The Minimum Listing Price (cost of a class)  will be $5.00 (or free).
  • All listings that are free carry no transaction costs. We believe that free, should be well, free!

For example, if your class is $65.00 you would pay $3.19 in Processing Fees, plus the $0.99 Disbursement Fee. Your net payment would be $61.83.  If the enrollment was for a new student (a new lead from TeachStreet), Teachers would pay an additional  $1.63 for a net payment of 60.20.

In addition to the above, students will be assessed a convenience fee at the time of purchase. This fee is 5% of the listing cost with a $0.99 minimum and covers all student-related transactions costs and customer support.

Not yet ready to enable enrollments for your listings?
In July we will activate payments for all Teachers on the site (we will send a reminder when the date has been set). When payments are activated Teachers will still have the option to accept or decline an enrollment. However, we realize that some Teachers or Schools may want to turn off payments at launch. We understand that, so we have set up an opt-out process. Just complete the form below, by  9:00 AM PST on July 8th PST, and we’ll turn off the payments option at launch. If you later decide that you want to accept enrollments through TeachStreet, you can turn on payments in your account once the feature is available.

Have Questions?
Contact us – we’re here to help and would like to hear your thoughts.

UPDATE: 7.12.09 The form is now closed. If you have questions about TeachStreet Payments, please contact us.
UPDATE: 7.12.09 We have changed our fee structure to remove Disbursement Fees. This blog post has been updated to reflect that change. NJM