Silence can Speak Volumes

By Washington Academy of Languages (WAL), language school in Seattle. Students can learn languages in fun and interesting ways, from learning conversational French to experiencing the German language classes.

The Washington Academy of Languages is the oldest non-profit organization concerned with the promotion of foreign language learning in the Seattle area. Our faculty and staff are the best ambassadors of a comprehensive process of learning that goes beyond language and includes understanding and appreciating different cultures and societies. Our mission at WAL is to facilitate cross-cultural communication.

But is all communication achieved through speech? No, people communicate through silence as well as spoken language.  It is a way to express oneself non-verbally and it can be very powerful.

Different cultures understand silence in different ways.  In Western and Middle Eastern cultures, people tend to be uncomfortable with longer silences and may even view extended silence as asocial or anti-social.

Contrarily, in many eastern and Native American cultures, longer silences are the norm and carry positive connotations of respectfulness, discretion or truthfulness.  Negative connotations such as embarrassment or defiance are also possible.  I once had a Japanese student who found her employer to be demeaning.  At the time, she could not quit work, so she handled the situation by refusing to speak at all until she was able to leave the job six months later.

While a Westerner starts to feel discomfort after 6 or 7 seconds of silence, a Japanese speaker may be quite comfortable after 20 seconds.  As a result, the length of silent periods may cause someone outside of the culture to misinterpret what is occurring.  For example, a Western teacher may infer that their Asian student doesn’t know the answer or is not willing to speak.  A Japanese speaker, on the other hand, may find a western speaker rude or foolish when they jump into commenting without much pause.

Silence can speak volumes, so they say…

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  • http://majoritymag.com gracie

    “Our lives begin to end the day we become silent about things that matter.” [MLK Jr.]

    Intriguing post!

  • Stu Wiley

    The same or similar issues should be considered when delivering presentations to various cultures. I used to run developer conferences for Microsoft. Several years ago when presenting in Tokyo, it dawned on me that the Q&A sessions were stilted because we didn’t understand the dynamics. Perhaps it was the silence. We were told that to raise ones hand in public and/or to single oneself out was simply not done. Duh….that made sense.

    So, I decided to take the pressure off by apologizing first for volunteering someone (saving them face), then selecting an audience member and asking them to describe a scenario that related to the topic and where they felt additional information would be helpful. It took a few tries, but once our presentation staff had gotten over this hurdle, Q&A became a useful interaction.
    Do the rest of you feel this way? became a common phrase…